Employment

Organization:

We are a national network of American Muslims working with partners of diverse faiths and cultures to promote Islamic literacy and mutual respect and counter prejudice and discrimination through education about Muslims and people of various faiths and worldviews who make up our country. ING emphasizes the importance of countering all forms of bigotry while working within the framework of the First Amendment’s protection of religious freedom and pluralism.

Founded in 1993, ING achieves its mission through education and community engagement. We work through regional volunteers and affiliated organizations across the country who provide thousands of presentations, training seminars and workshops, and panel discussions annually in schools, colleges and universities, law enforcement agencies, corporations, healthcare facilities, and community organizations as part of cultural diversity curricula and programs. Reaching hundreds of groups and tens of thousands of individuals a year at the grassroots level, ING is building bridges among people of all backgrounds.

We are based in the San Francisco Bay Area, home to Zaytuna College, Stanford University, and the University of California – Berkeley as well as a thriving interfaith community that consists of several regional interfaith councils, over 50 mosques & Islamic centers, and 5 full-time Islamic schools. We’re currently working remotely and have use of Regus office space throughout the country.

For more information about the organization, visit our about page. Please sign up for our email newsletters, where we’ll announce new positions periodically.

If you wish to volunteer or intern for ING, please write to Bay Area Director Ishaq Pathan at [email protected] and send us your resume and interest area. Please note: due to the volume of applications, we may not respond to each applicant.

Current Openings:


Job Title:

Communications Coordinator

Description & Responsibilities:

This is a part-time, non-exempt position, estimated 20-30 hours a week. The Communications Coordinator is responsible for the implementation of ING’s communication strategy, managing the organizations presence on key social media platforms and the ING website.

Specifically, the Communication Coordinator’s responsibilities include work in the following areas:

Social Media (Facebook, Twitter, Instagram, LinkedIn, and YouTube):

  • Managing ING’s presence on its social media platforms
  • Aligning all content and engagement efforts with the ING brand and style guide, with attention to narrative, perspective, and tone
  • Craft, curate, publish and manage social media content, including writing and editing copy, simple graphic design, and facilitating external graphic design for both rapid response and longer-term work
  • Collecting and analyzing pertinent social media metrics to deliver insights and action plans
  • Creating, executing, and managing social media advertising campaigns to generate lowest CPC/CPE/CPM possible while gaining new followers and engaging current followers
  • Track and analyze data metrics for performance improvements and periodic progress reporting, including midyear and annual write-ups

Website and Web Traffic:

  • Assist in ING new website implementation
  • Monitoring the website (WordPress) for content and functionality and make regular updates as needed
  • Managing organization’s Google Ads campaigns (under a Google Grant), making regular updates to ensure fresh, high-quality traffic
  • Managing relationships with vendors who work on the site
  • Track and analyze web traffic metrics using Google Analytics

Email Communications:

  • Creating and distributing regular email campaigns (ConstantContact) with ownership over the design templates, calls-to-action, and content (in partnership with other staff)
  • Managing, updating, and cleaning all mailing lists
  • Track and analyze results of email communications and suggesting actions to increase open rates, click rates, and conversion rates

Crisis Reporting:

  • Monitoring potential crises and threats in the news media
  • Lead in the organization’s response to breaking news situations where appropriate and relevant, including through preparing press statements

Events:

  • Assisting in publicity and reporting of virtual events on social media and website
  • Managing virtual events on Facebook Live, Zoom, and other platforms

The Communications Coordinator will work directly with other ING Staff and volunteers to implement the aforementioned.

Skills Requirements:

The Communications Coordinator should have demonstrated expertise in the following:

  • Excellent organizational abilities for performing in a multi-task, sometimes fast-paced environment and prioritizing work requirements
  • Excellent time management and project management skills; ability to manage multiple priorities, work independently, and to set and meet deadlines
  • WordPress and HTML, or a willingness to develop these skills
  • SEO & SEM, social media advertising, content marketing, Google Ads and Google Analytics
  • Using Facebook, Twitter, Instagram, LinkedIn, and YouTube for organizations
  • Graphic design (Canva), video editing software
  • ConstantContact email campaigns
  • Zoom, including managing webinar livestreams and keeping up to date on the latest updates
  • Cultivating relationships and working effectively with, and presenting a professional image to, multiple constituencies
  • Excellent written and verbal communication, including strong editing skills and attention to detail
  • Knowledge of cultural sensitivities when working with practitioners of a variety of faith traditions
  • Experience with traditional media a plus

Person should have at least two years’ experience in communications and must be well organized, resourceful, and detail-oriented. They should also be driven, creative, possess knowledge of the interfaith and/or Muslim community, and have a strong commitment to ING’s mission.

Education/Experience Requirements:

The Communications Coordinator should hold a bachelor’s degree in communications, public relations, marketing, or similar field. Additional certification in digital media or social media management a plus.

Reporting Relationships and Location:

The Communications Coordinator will work remotely within the United States with attention given to Pacific Standard Time hours.

Salary:

Commensurate with experience.

How to Apply:

Send a cover letter addressing your past experience and measurable achievements with a resume to Ishaq Pathan, Bay Area Director, at [email protected]. If you are chosen for an interview, names and contact information of three references will be required.